top of page

Privacy policy

1. collection, processing and use of personal data
We do not collect any personal data from you when you visit this website. Personal data is only collected if you provide it yourself by e-mail or via the booking tool. These data are used exclusively to answer your request or your booking and are deleted afterwards.

2. use of own cookies
When certain pages are called up, a so-called "session cookie" is set. This is a small text file that is automatically deleted from your computer at the end of the browser session. This file is only used to be able to use certain applications. You can change the settings of most web browsers so that your browser does not accept new cookies or you can have received cookies deleted. How this works for your browser can usually be found out via its help function.

3. server log files
As with every connection to a web server, the server of our web hosting provider cyon in Basel, Switzerland (please check and, if necessary, change to your own hosting provider) logs and stores certain technical data. These data include the IP address and operating system of your device, the data, the access time, the type of browser and the browser request including the origin of the request (referrer). This is necessary for technical reasons in order to provide you with our website. The web hosting provider protects this data against unauthorized access with technical and organizational measures and does not pass it on to third parties. Where we process personal data in the process, we do so because of our interest in offering you the best possible user experience and in ensuring the security and stability of our systems.

4. google analytics
This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which enable an analysis of your use of the website.
Google uses this information to evaluate your use of the website on behalf of the operator of this website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.


You can prevent the storage of cookies or delete them again by making the appropriate setting in your browser.

6. webshop
We would like to point out that for the purpose of an easier shopping process and for later contract processing, the webshop operator uses cookies to store the IP data of the connection owner, as well as the name, address and means of payment of the buyer.
In addition, the following data is also stored by us for the purpose of contract processing: (name, first name, address, e-mail). The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank institutes/payment service providers for the purpose of debiting the purchase price, as well as to our tax consultant for the fulfilment of our tax obligations.
After cancellation of the purchase process, the data stored with us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax law retention period (10 years).


7. your rights
In principle, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority.

You can reach us at:
Gregor Zbinden
Practice Relaaax
gregor@massage-relaaax.com

bottom of page